Have you ever received an angry customer complaint on Twitter or Facebook and not known how to respond? You're not alone. In fact, in 2015, 1 in 4 UK customers used social media platforms to complain about a brand, according to The Guardian. Subscribe here to get the the latest Service Blog content sent straight
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Alternatives to "Please Find Attached" Attach the file with no explanation. "Here is ..." "I've attached ..." "This [document name] has ..." "I'm sharing [document name] with you." "You'll find the attachment below." "Let me know if you have any questions about the attachment." Between ebooks, case studies, data sheets, proposals, and
For a long time, keyword rankings were a staple part of any SEO campaign. In a lot of cases they were a primary metric used to judge performance. Go back five or six years and we had so much more information on the keywords that users were searching for to reach our web content.